In the realm of invoicing and payment processing, there are often challenges and obstacles that arise, particularly between carriers and brokers. TriumphPay, a payments platform, is dedicated to streamlining the presentation, settlement, and payment processes to offer a seamless experience for brokers, carriers, shippers, and factors, empowering them to enhance their business endeavors.

Haley Evans, the senior vice president of client delivery at TriumphPay, recently spoke with Timothy Dooner from FreightWaves on the What the Truck?!? Podcast about the innovative automation and simplification methods being utilized by TriumphPay to improve payment optimization.

Evans highlighted the utilization of AI machine learning technology in developing their payments network and emphasized their ongoing investment in this technology to integrate auditing and payments efficiently. TriumphPay prioritizes automating the entire lifecycle of invoice presentation, audit, and payment for brokers, shippers, carriers, and factors, intending to eliminate friction in invoicing and payment processing.

The company's aim is to enhance the ease of operations for their clients through increased transparency and visibility into the invoice tracking process, expediting payment processing times, which has always been a critical aspect for TriumphPay.

Moreover, aside from optimizing invoice payment processing, TriumphPay has successfully streamlined audit workflows with the launch of NextGen Audit in 2024. This innovative auditing platform significantly improves back-office efficiency, offering customers the benefit of up to 80% hands-free invoice auditing and payment processing. By employing AI machine-learning technology, TriumphPay verifies invoice accuracy, ensures consistency between invoiced amounts and TMS data, identifies PODs, and detects damages, enabling customers to focus on business growth.

NextGen Audit cross-references relevant data to determine if an invoice can be approved and paid, addressing exceptions as needed. TriumphPay has enhanced its communication by implementing new features on the carrier portal to provide real-time visibility into invoice status, approvals, and exception details, ensuring a smoother invoicing and payment experience.